Mighty Pen – Musings & Spilled Words

News and Updates

EarthLink – An Honest Evaluation

Introduction “EarthLink is different from many top Internet providers in that it doesn’t own and operate many of the networks it uses for service. Instead, the provider uses the...

Beating A Not So Dead Horse

The idiom; “beating a dead horse” is usually defined as “to keep talking about a subject that has already been discussed or decided”. But what if, after the fact, you discover something else of...

Twitter, aka (X)

Dear Twitter, “You’ve added a temporary label to my account which may impact its reach.” I understand, and I apologize. This is your platform. I used it as an instrument of change, and perhaps I...

Resolution

Well, after a week of Comcast Xfinity headaches, there is finally a resolution. Sort of. If you have had your Comcast Xfinity Internet plan for a while, then your plan may have become a...

They Lied!

In my last few posts I described my latest experience with Comcast’s Xfinity Internet and mobile services. The post was very wordy. Some of you complained that it was downright sleep inducing. For...

Misleading and False Info From Xfinity Representitive
On Xfinity Mobile Upsell

Did you know that when you converse with Xfinity support representatives on the Xfinity.com website, you can download a copy of your chat transcript. Here is the actual transcript of my conversation...

Home Internet + Responsive Customer Service
As Illusive As The Unicorn

If having Internet and/or streaming services accessible in an around your home is important to you, then you might be interested in reading about my latest experience with Comcast’s Xfinity Internet...

T-Mobile 5G Home Internet — A Call From Customer Retention

Today I received an interesting call from T-Mobile. It was someone from what appeared to be their customer retention department, at least that’s what was displayed on my T-Mobile phone. He was...

Our PJ Fitzpatrick Story

I remember the day the Realtor drove us out to see the house at 7 Lynn Blvd. We had a dog back then. A gentle, fun-loving black Lab named Frodo. My wife named him. You guessed it, she is a Lord of the...