Mighty Pen – Musings & Spilled Words

News and Updates

The Good Stuff!

Country music has always held a very special place in my heart. Mostly all the slow ballads that reminded me of the joys and pains of living and loving as a human, without all the race, gender and...

How Much Speed Do We Really Need?

How much Internet speed do we really need? If you listen to almost all of the major Internet Service Providers, the answer will almost certainly be Gigabit speed. It sounds cool! The way Gigabit just...

Verizon FIOS Outage – One Month Later

Today marks exactly one month since the first of two Verizon errors took our Internet service down for eight days. For all that my wife and I suffered through, we’ve received barely more than...

What If It Were The Water Company?

I posted my recent Verizon experience on Reddit. What a lively crowd. I love it when people don’t hold back. It was a great experience. One post really got my attention. “You’re an IT guy with...

Verizon – It’s Just A Simple Return

Verizon is certainly giving me a lot to write about. Verizon’s latest display of incompetence is rather astounding. In a previous post I wrote that during a text with Verizon regarding an outage...

Verizon Upselling Or Cramming?

Today I logged in to my Verizon account to check my billing. I was immediately confronted by a full screen notice asking me to accept new TOS, Terms Of Service for the services I added. “But I didn’t...

PECO vs. Verizon – A Different Experience

Today we had a power outage. Unlike the Verizon FIOS Internet outage we experienced, the PECO outage was expected. Unlike Verizon, PECO informed all of the residents in my community that it would be...

How a Totally Preventable Verizon Screw-up Almost Ruined Our Lives

On 1/10/2022 my Verizon FIOS Internet service stopped working. The cause of this outage and a subsequent outage were Verizon’s fault. I know this because at the conclusion of both service calls I...